MilkyWay Review
MilkyWay Overview
MilkyWay Casino was tested by our team to evaluate its conditions, including payment support, bonus value, and the responsiveness of the live chat. The platform was launched in 2023 by WoT N.V. and operates under a Curaçao licence (OGL/2024/452/0687). Unfortunately, the licensing details may not appear depending on your location. It appeals mainly to players who value low deposits and clarity in bonuses, which include no-wagering bonuses.
General Information
Casino Features
Software Providers
MilkyWay Payment Options
Deposit Methods
DEPOSIT NOWWithdrawal Methods
Pros and Cons of Playing at MilkyWay Casino
MilkyWay Casino has a wide selection of payment options and bonuses offered; however, we noted some missing features.
Nightrush Insider Take: MilkyWay Best Suite for Low-Stakes Casual Players
The casino is best for someone who enjoys playing with small deposits (€10-€20). Since withdrawals are blocked until KYC is completed, this site is for players who are comfortable sending all documents early on and betting and tracking their bonus history. Milkyway offers both a loyalty and VIP program, with the VIP program offering increased benefits and personalised attention. Due to the 20x bonus win cap and table games not counting toward wagering requirements, high rollers and table game enthusiasts can be discouraged.
Promotions Offered at MilkyWay Casino
The bonus offers at MilkyWay casino include a welcome package, cashback, birthday bonuses, a no-wagering crypto bonus, a VIP and loyalty program, and daily tournaments. While the headline numbers may seem attractive, our team uncovers any hidden terms through our hands-on testing and deep analysis.
MilkyWay Welcome Bonus Package
The three-part welcome package at this operator allows you to pick either an online casino deposit bonus or free spins. Wagering varies by selection, including a no-wagering option.
- First Deposit: Either a 150% deposit match bonus up to €500 with 40x wagering, or 50 free spins with 20x wagering or 50 free spins with no wagering, all of which activate on €10 deposits and offer €0.20 spins.
- Second Deposit: Either a 100% deposit match bonus up to €500 on deposits of €15 with 35x wagering or a €10 deposit for 50 free spins and 20x wagering.
- Third Deposit: Either a 75% deposit match bonus up to €500 with 35x wagering or 75 free spins with 20x wagering and €30 deposits to claim.
Max cashout limits also vary depending on the bonus claimed; all have a max bet limit of €3 during bonus wagering, and most slot gameplay counts. If you open a slot with wagering restrictions, you receive a notification, and you have 3 days to complete wagering.
MilkyWay’s Daily Cashback
Depending on your loyalty status, you can receive up to a 25% cashback bonus credited daily on net losses. The cashback casino offer must be activated within 3 days and comes with a 5x wagering requirement and maximum cashouts of €1,000. The casino calculates the cashback as follows:
- (Deposits – Withdrawals – Balance) x Cashback %
+20% No Wager Crypto Bonus
Using one of the crypto coins, you can claim a 20% no-wagering deposit bonus on deposits of €5 or more, up to €500, and a winnings cap of €5,000.
MilkyWay Loyalty Program and VIP Club
The loyalty program at MilkyWay is open to all players and offers a 20-level tiered system. Every €2 played earns one comp point to move up levels. As you reach new levels, the cashback gets awarded from 3% up to 25%. At each new level, you’ll also receive free spins or bonus cash.
There is also a VIP club that offers two ways to join. The first is to continue playing and wait for an invite. The second one is an immediate access; a €500 deposit unlocks it. The perks of this club include personalised support, exclusive bonuses and priority withdrawals.
After reviewing the terms, I think the best way to get the most out of the bonuses is to prioritise the no-wagering free spins on your first deposit or the 20% no-wager crypto bonus. While the 150% match looks tempting, the combination of a €3 maximum bet, 40x wagering in three days, and the 20x deposit withdrawal limit is discouraging. But be careful; if you use four bonuses with codes in a row without depositing in between, they can void your winnings. Since the welcome package covers three deposits, you must make your fourth deposit with your own money and play it through at least 3x.
How to Complete Wagering Requirements at MilkyWay Casino?
The registration process at MilkyWay Casino took 53 seconds for our team. We also noted that account verification was requested to process withdrawals.
Open MilkyWay Website
Go to this operator’s homepage using the quick links on this page. Then click on the “Sign Up” button.
Complete Registration
All that was required from us for registration was an email address, a secure password and verification of our email via their link.
Choose Welcome Bonus
Open the promotions page and the first-deposit bonus, and select one of the 3 options. Then deposit at least €10 and enter a promo code to activate the bonus.
Complete Wagering
Depending on the offer, either complete the wagering requirements or simply play through the no-wager free spins. If you win, request a withdrawal subject to KYC.
Gaming Options at MilkyWay Casino
The selection of 6,000+ games at this operator includes over 60 developers, including leading names like Pragmatic Play, Endorphina, Hacksaw, and Novomatic, as well as smaller ones like 1spin4win, Just for the Win and Lucky Streak.
You can filter by popularity, features, slots, instant win, and live games. However, there is no one big lobby section. When you click on “slots” from the top header, you can find the other games, providers, and features. We found the filtering options confusing and limited.
Table Games
We found over 250 table game formats across baccarat, blackjack, poker and roulette. These offer classic games such as Mega Roulette, Andar Nights, Blackjack Surrender, 3D Baccarat, and Joker Poker. You can search for them directly, as there is no obvious category at first glance. They can be found under the slots section and then the category.
Online Slots
MilkyWay lists over 5,000 slot games across categories from Bonus Buy and Megaways to even one for high RTP online slots. During our testing, we played titles such as Book of Ra Magic, Sweet Bonanza 1000, and Midas Fortune. They all loaded in around 3 seconds and haven’t had any negative experience. But not all games were available for demo play.
Speciality Games
This category offered over 110 titles across instant-win and original game options. These offer a quicker pace of gameplay across games like Hook Up! Fishing Wars, Aviator, and Chicken Road Race. However, some titles were written wrongly or miscategorised, which made it confusing to sort through.
Live Dealer Games
The live casino games category offered a more limited selection of just 115 options compared to other casinos we reviewed, due to the lack of Evolution Gaming titles. Nonetheless, we found a mix of all categories, including X Baccarat M1, Oracle 360 Roulette, and Unlimited Blackjack. Main providers are Lucky Streak, Pragmatic Play Live, and Ezugi.
MilkyWay Casino's Overlooked Game Picks
With its large selection of games at MilkyWay, it’s easy to miss out or not know which to pick. We’ve handpicked three titles to try below.
- MegaBlock by InOut Games: This new release is easy to miss, offering a twist on slots in its construction and block-formation mechanics, along with quick-paced gameplay.
- Lava Coins 2 by 3 Oaks Gaming: It is a classic fruit slot with added hold & spin bonus, multipliers, collect symbol and jackpot potential.
- Book of Gates by BF Games: This is an online video slot with an Ancient Egyptian theme with expanding reels, wild and scatter symbols.
Payment Methods and Processing Times at MilkyWay
MilkyWay Casino supports both digital and fiat currencies for deposits and withdrawals. Here at the €10 deposit casino, some of the supported payment options are
- E-wallets (Skrill, MuchBetter)
- Bank cards
- Vouchers (PaysafeCard)
- Bank transfers
- Cryptocurrencies (Litecoin, USDC, Ethereum, Cardano, Solana, and more)
Minimum withdrawals start at €20 and can take up to 24 hours, which extends to 72 hours over holidays and weekends, and maximum payouts are €50,000.
Verification Checks at MilkyWay
Once you request a withdrawal, it is mandatory to verify your account to be paid at MilkyWay. You need to provide proof of identity, address, payment verification, and a selfie with ID. KYC approval time is up to 72 hours. Once verified, payments can take an additional 3-5 business days for amounts under €50,000. But if you fail to complete verification within 7 days, they may close your account and charge an €8 monthly fee until it’s resolved. Also, the casino may call the phone number you provided. I advise players to complete KYC as soon as possible with high-quality colour photos (not scans) of their documents. —Melike E., Editor
A 20% Non-Wagering Tax at MilkyWay Casino
Before MilkyWay processes a payout, deposited funds must have been wagered at least 3x on casino games. If not, a 20% fee will apply. For instance, if you deposit €100, then win a bit, and try to withdraw without having bet a total of €300, the casino will either force you to keep playing until you hit the 3x mark or deduct a 20% commission fee from your withdrawal.
Mobile Gaming at MilkyWay Casino
The casino can be accessed through a PWA by clicking on the link at the top of the website. If you prefer, you can also access it on your mobile device’s web browser, with a similar functionality and layout, even on a smaller screen. We tested it on our iPhone 14 and Samsung Galaxy S23. The slots loaded in 4-5 seconds, while we noticed a small delay of around 5-7 seconds when opening live dealer tables compared to desktop.
MilkyWay’s Customer Support Channels
There are two ways to contact MilkyWay: live chat or email at [email protected]. While there was a link to an FAQ page, it was a dead link that consisted of Jeton account registration, and we couldn’t find any page with common questions.
I contacted the live chat team at 14:51 (GMT+3) on a Tuesday because I couldn’t find the bonus validity time. Initially, I was connected to a bot offering some standardised query links. I clicked on “I have another question” and waited around 2 minutes for the operator to respond. The operator gave me a totally unrelated answer. I repeated my questions and waited for 5 minutes to get a reply. I felt like the operator either wasn’t knowledgeable or was unwilling to help. I found the MilkyWay’s customer support inconsistent and unwelcoming.
MilkyWay Casino Security Protocols
MilkyWay Casino is owned by WoT N.V. and licensed by Curaçao with licence number OGL/2024/452/0687. Our team noticed players may not be able to confirm the casino’s licence from its website, depending on their location, so they should independently confirm it on the Curaçao website via the licence register and play with caution. Security and safe storage of their players’ data is managed by using SSL encryption.
Responsible Gambling Tools at MilkyWay
We found that the casino provides a basic framework for player protection, but it operates on a request-only basis.
Custom Deposit Limits
The most accessible tool is to set daily, weekly, or monthly deposit limits. To activate this, you must email [email protected] or [email protected]. These limits are important ways to control your spending and time.
Account Closure and Self-Exclusion
You can request a self-exclusion or account closure from email support. Mention that you are closing the account for “responsible gambling reasons” to ensure this is treated as a permanent safety measure rather than a temporary break.
Missing Proactive Tools
There are no reality checks, session time limits, or loss/wager limits that you can activate yourself. The lack of an instant self-exclusion button means players in a moment of distress can’t immediately bar themselves from the platform without waiting for an email response.
According to the casino’s payout policies, if your withdrawal request exceeds 10 times your total deposit history, your monthly cashout limit may be reduced from €50,000 to €5,000. To maintain a higher withdrawal threshold, you can increase your total deposits by making a new non-bonus deposit that brings your balance below the 10x trigger. This can help you to receive larger winnings in a single monthly instalment rather than having them spread out over several months.
Final Verdict on MilkyWay Casino
We found low deposit limits, no wagering bonuses, gamified features, and multiple fiat and crypto payment methods to be player-friendly at the casino. But unhelpful and slow customer support, lack of an FAQ page, inconsistent licensing details, and several restrictions on withdrawals are areas that the casino needs to improve.
FAQ
What Are the Expiry Times on the MilkyWay Welcome Bonuses?
After claiming the bonus, you will have three days to complete any wagering or play through the no-wagering free spins.
How Quickly Does MilkyWay Casino Process Withdrawals?
The casino claims that most payouts are completed within 24 hours, but they can take up to 72 hours on weekends or holidays.
Can I Test the MilkyWay Casino Games for Free?
Yes, but the casino doesn’t offer every game for free play; check the library and your favourite game to see if it’s available.